Privacy Policy

1. Introduction

First Response CPR & First Aid Training ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit jafirstaidcpr.com or use our training and booking services.

2. Information We Collect

We may collect:

• Contact details you provide via forms (name, email, phone, company).
• Booking information (selected dates, course preferences, notes).
• Payment is processed by our third-party payment provider (Genius Checkout / Sagicor Bank Jamaica Limited). We do not collect or store card numbers on this website.
• Automatic data such as browser type, device, and pages visited, collected via analytics tools.

3. How We Use Your Information

• To respond to inquiries and provide training quotes.
• To schedule and confirm class bookings.
• To issue certification records and reminders.
• To improve our website and services.
• To comply with legal and regulatory obligations.

4. Payment Processing

All payments are processed through our hosted payment pages via Genius Checkout, with Sagicor Bank Jamaica Limited as the acquiring bank. Card-not-present transactions are handled entirely by the payment processor. We never see or store your full card details.

5. Data Sharing

We do not sell your personal information. We share data only with service providers who help us operate (e.g., payment processing, booking, CRM, email delivery) and when required by law.

6. Data Retention

We retain personal information for as long as necessary to provide our services, maintain certification records, and comply with legal obligations.

7. Your Rights

You may request access to, correction of, or deletion of your personal information. Contact us at andrew@jafirstaidcpr.com to exercise these rights.

8. Contact

For privacy questions, contact us at andrew@jafirstaidcpr.com or 105K Red Hills Road, Shop #7, Kingston 19, Jamaica.